Privacy policy
Last Updated: December 11, 2025
This Privacy Policy describes how Myrto Naturkosmetik (the “Website,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit www.myrto-naturalcosmetics.de (the “Website”), use our services, make a purchase, or otherwise communicate with us regarding the Website (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether as a customer, a website visitor, or another individual whose information we have collected as described in this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the "Last Updated" date, and take any other steps required by law.
How We Collect and Use Your Personal Information
To provide the Services, we collect, as detailed below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information Do We Collect?
The type of personal information we collect about you depends on how you interact with our Website and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect.
Information We Collect Directly From You
The information you provide directly through the Services may include:
- Contact information, including your name, address, phone number, and email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, security questions, and other information used for account security.
- Customer support information, including the information you include in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide certain information about yourself directly. You may choose not to provide this information, but this may result in limited access to or functionality of these features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Website and your account, including device information, browser information, network connection details, IP address, and other details about your interactions with the Services.
Information Received from Third Parties
Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies that support our Website and Services, such as Shopify.
- Payment processors that collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with the products or services you requested to fulfill our contract with you.
- Third parties we work with to collect certain information when you visit our Website, open or click emails we send, or interact with our Services or advertisements.
All information we receive from third parties is treated in accordance with this Privacy Policy. See also the section below, *Third-Party Websites and Links*.