Terms & Conditions

§ 1 Scope, Customer Information
The following terms and conditions govern the contractual relationship between Eva Silvana Kruck, Prof. Dr. Peter Kruck, myrto-naturalcosmetics GbR and the consumers and entrepreneurs who buy goods from our shop. Opposing or deviating terms & conditions will not be accepted by us. The contract language is German.

§ 2 Conclusion of contract
(1) The offers on the Internet represent a non-binding invitation to you to buy goods.
(2) You can add one or more products in the cart. During the order process enter your information and requests regarding payment, delivery method, etc. a. Only after clicking the order button, you make a binding offer for the conclusion of a purchase contract. You can also make a binding order by phone.
(3) With the immediately confirmation of receipt sent by e-mail the acceptance of the offer is explained and completed the purchase contract at the same time. In a telephone order, the purchase contract is concluded when we accept your offer immediately. If the offer is not accepted immediately, then you are no longer bound by it.

§ 3 Customer information, storage of your order data
Your order with details about the closed contract (eg, type of product, price, etc.) is stored by us. The Terms & Conditions will be sent to you, you can also look up the terms & conditions after the contract is completed on our website at any time. As a registered customer you can access your past orders on the customer login area (My Account).

§ 4 Customer Information: Correction Notice
You can correct your input data before submitting the order at any time using the delete key. We will inform you on the way through the process of further corrections. You can quit the ordering process completely at any time by closing the browser window.

§ 5 Retention of title
The merchandise remains our property until full payment.

§ 6 Statutory warranty rights
(1) Warranty rights
There are statutory warranty rights for our goods.
(2) Warranty for entrepreneurs
Your warranty claims for defects in the goods expire one year from danger transition. Exceptions to this rule, compensation claims, to claims for defects that we withheld, and claims from a guarantee that we have applied to the condition of the goods. Also excluded recourse claim is under § 478 BGB. For these excluded claims, the statutory limitation periods.

§ 7 Limitation of Liability
We exclude liability for slightly negligent breaches of duty, provided these are not contractual obligations, damages resulting from injury to life, body or health, guarantees or claims under the Product Liability Act. The same applies to breaches of our agents and our legal representative. The contractual obligations in particular the obligation, to you the thing to give you and to the property in it. We also give you the item free of material defects and defects.

Legal information obligation to promote dispute settlement procedures

The EU Commission provides a platform for out-of-court disputes. Consumers gives this the opportunity to clarify disputes related to their online ordering initially out of the ordinary. The dispute settlement platform can be found here: https://ec.europa.eu/consumers/odr/ Our e-mail for consumer complaints is: info@myrto-naturalcosmetics.de.

Created and continuously updated by the Janolaw AG.